Pre-Contract Information and Distance Sales Agreement
Last updated: 8 November 2026
This is a courtesy translation; the Turkish text prevails.
This page summarises the key terms of campaign sales. It is recommended that it be reviewed by your company's legal adviser to ensure compliance with current consumer legislation.
1. Parties
Seller: ZORLU DIGITAL TRADE & SERVICES LTD (Zorlu Digital Plaza). Buyer: the person whose name, contact and delivery details appear on the order form.
2. Subject
The sale and delivery of the products the Buyer orders on this site as part of the Black Friday campaign. The products' specifications, sale price and quantity are as shown at the time of ordering.
3. Placing an order
When the order is confirmed, the Buyer's request reaches the Seller. A sales representative calls the Buyer to confirm the products, stock availability, payment preference and delivery address. The order may be cancelled if stock runs out or there is a pricing error; any payment already received will be refunded.
4. Price and payment
Prices are in Turkish lira and include delivery and installation. Sales are made only through the online store. Payment is made by the method the Buyer chooses: cash on delivery, credit or debit card on delivery, bank transfer (EFT/IBAN/UBAN), or card payment via an online link. Wheel of Fortune discount coupons are valid only for payment in cash or by card on delivery to your address.
5. Delivery
Once confirmed by the sales representative, home-delivery orders are delivered and installed free of charge by Hızlı O anywhere in North Cyprus (TRNC). The target delivery time is 24 hours.
6. Returns
Returns are accepted only for products with a manufacturing (factory) defect; products without a factory defect cannot be returned. Factory-defect reports are sent to the sales representative via WhatsApp or email, and the product is inspected by technical service.
7. Warranty
Every product in the campaign is covered by the 2-year warranty backed by Zorlu Digital Plaza; products are delivered with an invoice, in their original box. After-sales service is provided by Zorlu Plus Technical Service.